Peak traffic from flash sales or new product launches can be problematic for many retailers during the holidays. With holiday season sales representing 25-35 percent of revenue for many retailers, getting your site prepared for peak can significantly affect your holiday revenue. A website's ability to deliver a great customer experience during peak can hinges on three key areas - infrastructure, application code and CDN configuration.
Though the holidays are still a few months away, now is the ideal time to run a peak threshold load test to determine how many users or how much traffic load you can have on your site before it becomes unresponsive. In a perfect world, everyone would have a staging environment that exactly mirrored their production environment to run this test on but that's not the case for many retailers. First things first for those running tests against your production environment -- make sure you coordinate with your IT teams, datacenter and CDN before and during testing to avoid any interruption to customer traffic. Without proper coordination, you could inadvertently cause a DDoS of your own website!