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We are happy to announce that Deutsche Telekom has selected Akamai Cloud Networking to enhance its IP-VPN portfolio. The new IP-VPN offering from Deutsche Telekom will utilize Akamai Cloud Networking Internet Transport Optimization capabilities to bolster the reliability and performance of enterprises' Internet IP-VPN traffic.
It's never too early to prepare when you're a retailer gearing up for the holiday rush, especially with the continued growth in online commerce. Now is usually the time that shoppers begin making their shopping plans, and even start to make purchases. To help prepare, we've pulled together three essential elements for providing an exceptional customer experience during the holidays, and ultimately converting shoppers into buyers!
- The predicted cloud software market size by 2017 is $76.1 billion
- There will be 2.5x more cloud ISVs by 2017
- 91% of net new software will be built for cloud delivery in 2015
With the holiday season quickly approaching, retailers are thinking through every element of their company's eCommerce plans to significantly boost sales during the busiest shopping time of the year. One of the biggest drivers of online retail sales is user experience, so retailers should place increased emphasis on bolstering the following customer touchpoints during the holiday rush to ensure positive brand interactions that convert browsing into sales:
I've had countless conversations with SaaS providers to discuss the major challenges they face as a business, and specifically, what metrics they track. I expected to hear a similar story from providers, that their top priorities were security and performance, followed closely by features and functions and competitive pressures. While providers agree that these are all important aspects of their overall solution, and are ultimately required to be monitored for the optimal delivery of their applications to the end users, they see their two major challenges more generally: customer acquisition and customer retention.