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It's been well established that there is a correlation between fast digital experiences and positive business results. What users experience on a site has a direct bearing on their engagement and buying behaviour and consequently the overall success of the business. Slow page load times can lead to high bounce rates, low NPS and SEO ranking. So now that performance is a priority for a lot of digital teams the
One of the things I like most about living in New England is the changing of seasons. I find myself looking forward, thinking about what's exciting about the next one. Each season offers something unique and special, and if you're ambitious enough to try new things, a variety of new opportunities. So far, this fall, we've done some apple picking and plan to take a few hikes as the leaves
Steve Krug, a well-known user experience professional, has been quoted on many occasions for saying, "Don't make me think." It's true that users shouldn't have to puzzle around to find what they're looking for or to complete a task. Product usability is equally important to fancy features and technical capabilities because unused products eventually become shelf-ware. Rather than having users adapt to what we think their behavior should be, solution
APIs are the connective tissue between software and modern digital experiences, and they must be exposed to consumers in a way that prevents misuse. This means your APIs must have appropriate governance (authorization, authentication, quota management policies) to prevent consumers from abusing APIs. Since releasing API Gateway earlier this year, we're already making it better. But first, in case you missed it, here is a refresher on what Akamai API
Introducing mPulse Timeline mPulse Timeline is the new interface of events, milestones & alerts, displayed in a simple & impactful format. Timeline is the first feature to be released for the new mPulse interface. It is a great way to showcase key insights in a friendly calendar timeline view, making it ideal for stakeholders (from various roles across your organisation) to digest & take action.
Peak shopping season is just around the corner. Is your website prepared? Some websites slow down, and others simply crash, driving users (and revenue) away. Your website needs to accommodate a multitude of devices that will be accessing it, along with the potential for malicious attacks such as Bots and DDoS.
You can't manage what you can't measure. As devices grow in capacity and innovations allow us to do more with web apps, the complexity of our pages has grown, too. It becomes a balancing act to increase functionality while maintaining a performant and responsive site. Just like a great recipe, too much of any one ingredient can throw it off.
Attracting and retaining customers lies in your ability to offer an exceptional digital experience. Now that digital channels are increasingly preferred over channels of the past, the climate is increasingly competitive -- and businesses are fighting to maintain loyalty and keep users engaged online. The cost of switching is low, consumers are transient, and user expectations for how digital experiences should perform have never been higher. So how do
The IETF had its 100th meeting the week of November 13. It was held in Singapore. I want to report on two pieces of good news.