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We all know that the ability to accurately identify, understand, and engage our customers across multiple channels and digital touchpoints is absolutely vital to the digital customer experience and business. This couldn't be more important in the current environment as we continue to move more of our lives online.
Laws and regulations related to personally identifiable information (PII) are continuously being enacted around the world as data breaches and abuses persist. According to the February 2020 United Nations Conference on Trade and Development, 132 out of 194 countries had legislation put in place to secure the protection of data and privacy.
Six months ago, the California Consumer Privacy Act (CCPA) was put into effect, granting California residents increased rights over how their personal data is gathered and shared by the companies they interact with. Leading up to its launch, organizations expressed concern over whether they were fully compliant with the incoming regulation, and if they weren't, how they could act quickly to avoid compliance failures.
Akamai Identity Cloud is a purpose-built customer identity and access management (CIAM) platform specifically architected to meet the needs of application owners and API providers' consumer identity needs. As a cloud-based SaaS offering, all interactions with Identity Cloud occur over the public internet. And as an integrated part of the larger Akamai Intelligent Edge Platform, Identity Cloud transactions benefit from many of the same services that Akamai customers do --
If you want to see an argument break out among identity professionals, mention single sign-on (SSO) and consumer session management. As fast as this technology's evolved is as fast as it's become one of the most contentiously debated topics in the field.
Consumer retail is a major economic driver around the world. Global retail revenue was estimated at $24 trillion in 2018, split between $21.2 trillion of in-store spend and $2.8 trillion online.
Back in 2018 with the implementation of GDPR, global retailers with business in the EU faced great pressure to be compliant. This year, the California Consumer Privacy Act (CCPA), another tough and impactful data privacy regulation from the U.S., will come into play. Global retailers need to understand its implications and be better prepared this time.
I am a Senior CIAM Solution Engineer. While doing research to prepare for a client conversation, I discovered a number of International Data Protection laws that are less talked about than GDPR or CCPA, but are important considerations for global brands. To help you better navigate the complex realm of global data privacy regulations, I'm compiling my research into a series of blog posts. First, I'm going to discuss the
January 28 is Data Privacy Day, commemorating the Council of Europe Treaty known as Convention 108, the first legally binding international treaty on data protection signed on January 28, 1981. This "holiday" was originally celebrated in Europe where it is known as Data Protection day. But in 2009, the United States and Canada joined in the celebration. In the U.S., Data Privacy Day is sponsored by the National Cyber Security