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Nearly every day, the financial technology press publishes new, eye-popping statistics on the trends in mobile banking and finance. Here are some of the more telling stats that I have seen recently:By 2015, Forrester predicts that one in five US adults will be using mobile banking.Mobile customers are the new "sweet spot" segment for the banks. They are younger, they are more affluent, and buy more financial products.Source: Forrester Research
In my last blog entry I examined the ROI of performance for financial web sites, concluding that: "An even immeasurable increase in trade volume as a result of Akamai performance and reliability improvements can result in a significant increase in commission revenue."In this final section of blog series I will continue the ROI analysis and look at the impact of performance on the net income of a brokerage firm. Net Income:Continuing
In the first part of this blog I examined the relationship of performance, user experience, and the competitive marketplace in financial services. In this second part I will look at the ROI. For Financial Services Institutions (FSIs), what is the payback for improving the performance of their web sites and mobile sites and apps?Part Two: The ROI of PerformanceThere are many reasons why ROI is difficult to calculate. I have
Since joining Akamai just over 2 years ago I have had the privilege to meet with Financial Services Institutions (FSIs) around the world and hear firsthand about their opportunities and challenges. It never ceases to amaze me how performance continues to play such a critical role in this industry, and how passionate and competitive people are about this. This passion exists firm-wide in many cases, and at the individual level.
As we begin a new year, it is worthwhile to look back at some of the events of 2011 - and project where some of the biggest challenges will lie ahead for us in 2012. Security threats to the online world of financial services were perhaps the number one threat in 2011, and the risks will continue to build in 2012.Akamai commissioned research by IDC Financial Insights to further understand
We have all seen the headlines of big layoff announcements in the finance industry. It seems the headlines are never ending. Tens of thousands of workers have been cut in 2011, and news articles are now appearing on what to expect in 2012.The above chart shows the layoffs for just a few firms. The total cuts across the industry are astounding. Banking analyst Dick Bove of Rochdale Securities puts the
Has there ever been a time like we are now experiencing in the world of banking? Banking consumers have been barraged by the media, consumer groups, and even Congress on how they are being mistreated and taken advantage of by their financial services firms. Of all the messages I've seen and heard, the most astounding was Senator Dick Durbin getting up on the floor of the U.S. Senate, urging consumers