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I had an interesting conversation with a former Akamai banking customer this week about his past experience with Akamai. He is now an independent consultant, working with banks on digital transformation and other projects.
Last week, American Banker hosted its brand new conference, Cybersec 2016 in Midtown Manhattan. Penny Crosman (@pennycrosman), Editor at Large, American Banker, did a great job as chair of the event and brought together thoughtful presenters and panelists. There were great insights from leaders in the industry from BBVA, Bank of the West, USAA, Mastercard, U.S. Bank, and many others. It was a fantastic day of information sharing - exactly
The financial services sector is arguably the most advanced private sector for intelligence gathering, security information sharing, and investment in cyber security controls. For those of us who have been involved in cyber security for the last few years, we have the experienced periods of high threat activity, such as the al-Qassam Cyber Fighters and Operation Ababil, as well as periods of relative calm.
Each year since 2011 the Federal Reserve has conducted a "Consumers and Mobile Financial Services" survey of over 2,000 US adults on their use of mobile banking. The study focuses on the consumer trends and the use of mobile devices to access financial and banking services, and to help make financial decisions.
3 Recommendations for a Successful Social Media Strategy The highly regulated environment of the financial services industry has likely contributed to the fact that many banks and financial institutions have been relatively slow to embrace social media engagement. However, with a deep understanding of the landscape and the compliance issues that govern the industry, financial institutions can have great success within the social media landscape.
4 Critical Focus Areas During a recent business trip, I had the opportunity to finally see Adam McKay's wonderful portrayal of the horror that was the 2008 financial crisis - "The Big Short." Christian Bale, Ryan Gosling and Steve Carell brought me right back to that time, not so long ago, when we all witnessed the fall of major Wall Street firms and the destruction caused by the sub-prime mortgage
We've always known that you never get a second chance to make a first impression and it couldn't be truer than it is with mobile financial services. It takes less than two-tenths of a second for an online visitor to form a first opinion of your brand, and as noted in Akamai's recent whitepaper "Digital Transformation, Millennials and the Future of Financial Services", 52% of mobile financial services customers expect
I recently spoke at the 7th annual BankTech Summit in Hong Kong, and had a chance to meet with many of our customers who attended. Meeting with customers has always been the best part of my job, and in particular, hearing first hand war stories about their challenges. The stories that I've recently heard involve a common problem: mainframe and back end systems becoming overloaded due to the success of
3 Key Insights As the mother of two Millennials, I know first-hand about the wants and needs of this young generation. My sons are always connected to their smartphones, expect immediacy in their digital experiences, have very little patience for processes that aren't smooth and easy, and spend significant time researching products and services in-depth online before making purchasing decisions. Because of this dedication to pre-purchase research, there have been