Get In Touch
We've always known that you never get a second chance to make a first impression and it couldn't be truer than it is with mobile financial services. It takes less than two-tenths of a second for an online visitor to form a first opinion of your brand, and as noted in Akamai's recent whitepaper "Digital Transformation, Millennials and the Future of Financial Services", 52% of mobile financial services customers expect
I recently spoke at the 7th annual BankTech Summit in Hong Kong, and had a chance to meet with many of our customers who attended. Meeting with customers has always been the best part of my job, and in particular, hearing first hand war stories about their challenges. The stories that I've recently heard involve a common problem: mainframe and back end systems becoming overloaded due to the success of
3 Key Insights As the mother of two Millennials, I know first-hand about the wants and needs of this young generation. My sons are always connected to their smartphones, expect immediacy in their digital experiences, have very little patience for processes that aren't smooth and easy, and spend significant time researching products and services in-depth online before making purchasing decisions. Because of this dedication to pre-purchase research, there have been
Digital Transformation, Millennials, and the Future of Financial Services Digital performance is more important to Financial Services Institutions (FSIs) than ever before. As they continue to work to regain the trust of customers, investors, and regulators, FSIs must prepare to engage and attract the next generation of customers - millennials. Simultaneously, digitally native startups are making inroads on their market share. In response, FSIs must undergo a digital transformation -
I recently spoke with Insurance CIO Outlook Magazine in response to an award Akamai received as a top 10 security provider for insurers. As part of the discussion, I shared the importance of security for insurance digital transformation.
The discussions among the insurance industry participants at Akamai's Edge conference this past October were fascinating. It was abundantly clear, that there are major shifts ahead that will set the course for where the industry is headed in the long-term. Although the insurance industry as a whole has been less agile, heavily burdened by legacy systems and is really one of the last data-driven businesses to realize a full digital
The recent volatility in the stock market serves as a reminder to those in the brokerage world about the challenges of capacity planning during unstable equity markets. We are only 10 trading days into 2016, and the the S&P 500 index is down 8.0%. As shown in the table below, we've now had 4 days of 400+ point swings in the market.
"Fingerprint banking", or the ability to conduct financial transactions from your phone with your fingerprint, without the need for a username and password, has quickly become a mainstream feature in banking apps around the globe. But will this new feature convince mobile holdouts - those customers that don't trust mobile banking - to cross over? Or will it further scare them away?
If you are a FinTech junkie like myself, you review dozens or articles each week from around the world to try to keep up with the latest hot news and hot companies in this space. Many of the articles highlight recent startups, or report on the investments banks are making in specific companies or their own innovation centers to keep pace with this hot sector. It's all very exciting, but