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In the first of this two-part blog, I reported the impact that the Dyn DDoS attack had on the financial services industry. Banks, insurers, credit cards, and others had two waves of impacts on Oct. 21, with many websites clocking in with 60 second page response times, and others with outright failures, not able to service their customers. In Part 2, we'll dig into some details to better understand the
The recent DDoS attack against the Dyn DNS service resulted in major impact across the financial services industry, and provides us an example to better understand the technology risks and the lessons learned from this attack. In the first of this two part blog, we will examine the impact that the attack had on banks, insurance companies, and other firms in the industry. In Part 2, we'll dig into some
I had an interesting conversation with a former Akamai banking customer this week about his past experience with Akamai. He is now an independent consultant, working with banks on digital transformation and other projects.
Last week, American Banker hosted its brand new conference, Cybersec 2016 in Midtown Manhattan. Penny Crosman (@pennycrosman), Editor at Large, American Banker, did a great job as chair of the event and brought together thoughtful presenters and panelists. There were great insights from leaders in the industry from BBVA, Bank of the West, USAA, Mastercard, U.S. Bank, and many others. It was a fantastic day of information sharing - exactly
The financial services sector is arguably the most advanced private sector for intelligence gathering, security information sharing, and investment in cyber security controls. For those of us who have been involved in cyber security for the last few years, we have the experienced periods of high threat activity, such as the al-Qassam Cyber Fighters and Operation Ababil, as well as periods of relative calm.
Each year since 2011 the Federal Reserve has conducted a "Consumers and Mobile Financial Services" survey of over 2,000 US adults on their use of mobile banking. The study focuses on the consumer trends and the use of mobile devices to access financial and banking services, and to help make financial decisions.
3 Recommendations for a Successful Social Media Strategy The highly regulated environment of the financial services industry has likely contributed to the fact that many banks and financial institutions have been relatively slow to embrace social media engagement. However, with a deep understanding of the landscape and the compliance issues that govern the industry, financial institutions can have great success within the social media landscape.
4 Critical Focus Areas During a recent business trip, I had the opportunity to finally see Adam McKay's wonderful portrayal of the horror that was the 2008 financial crisis - "The Big Short." Christian Bale, Ryan Gosling and Steve Carell brought me right back to that time, not so long ago, when we all witnessed the fall of major Wall Street firms and the destruction caused by the sub-prime mortgage
We've always known that you never get a second chance to make a first impression and it couldn't be truer than it is with mobile financial services. It takes less than two-tenths of a second for an online visitor to form a first opinion of your brand, and as noted in Akamai's recent whitepaper "Digital Transformation, Millennials and the Future of Financial Services", 52% of mobile financial services customers expect