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Customer Experience and IT
Earlier this month, Akamai participated in CX Day, a global event dedicated to the customer experience. This was our first time celebrating, and I was lucky enough to join my fellow leaders for the event.
Increasing Female Leadership in Technology
The lack of women in technology is a well-documented issue. In the United States, women account for only about 25% of computer and mathematical occupations, and only about 16% of engineering jobs. Worse still, women hold only 5% of leadership positions in the tech industry. Clearly the industry has a long way to go.
Launching the Melbourne Scrubbing Centre
We are excited to announce the launch of Akamai's newest scrubbing centre in Australia. While Akamai has been protecting ANZ customers from large and complex DDoS attacks for years, the new Melbourne scrubbing centre will allow us to provide higher resilience and reduce latency for in-region traffic. Listen to a webinar to learn more about the new Melbourne Scrubbing Centre. Register now.
Amazon Prime Day is Now a Major Holiday, Driving up ...
For the just-completed Amazon Prime Day (a full 48 hours this year), published reports indicate that it was the largest shopping event in Amazon's history, exceeding their own 2018 sales for both Black Friday and Cyber Monday combined.
Enhancing Customer Value, Building Customer Relation ...
Effective communication skills are fundamental to developing both immediate and long term relationships with our customers. How else can we learn the answers to questions such as: "What are our customers concerns, needs, and desires?", "How can we best address their short and long term needs?", And "What kind of customer experience are we providing"?
GSS at Edge World
It's a busy time for my team as we prepare for next week's customer conference, Edge World, in Las Vegas. I'm excited for another productive week of interacting and innovating with our customers. There's still time for you to join us; register here.
CHAPTER 3: ELECTION DAY - BEST PRACTICES AND READINE ...
CHAPTER 3: ELECTION DAY - BEST PRACTICES AND READINESS FOR DIGITAL NEWS PUBLISHERS As the 2019 General Election results approach, the frenzy and anticipation continue to build. Digital news publishers have the opportunity to engage with audiences on their digital properties as users go online to learn of the outcomes and developments surrounding the elections. In the first chapter of the blog series we listed a few trends on the
Get, Set, Election, Go: Preparing For The 2019 Elect ...
Meeting the Expectations of Millions as They Go Online on The Election Day The 2019 General Elections could possibly be the most important Election event ever, in India... As India advances towards the general elections, this year, it will be the world's largest democratic exercise, and the biggest test ever for digital news publishers. India has close to 900 million eligible voters, and an estimated 500 million have access to
Securing Social / Locking Login / Armoring Authentic ...
Authentication might be the single biggest hazard for web security over the next decade. It's not that the fundamentals of authentication are particularly challenging; we've understood the basic principles behind password management, push-based authorization, and device certificates for some time. But managing those at scale, and navigating to a more secure world -- maybe one without passwords someday -- requires a level of investment and focus that is, for most