Get In Touch
Late last month I attended the Future Stores 2015 conference in Seattle. If you haven't heard of Future Stores before, here's some brief background: it's held by Worldwide Business Research and brings together retail operators, omni-channel, customer experience and IT execs to focus on in-store innovation and how to bridge the digital and physical retail environments. As Chief Strategist of Commerce at Akamai, I was excited to learn how future-thinking
Move over SMAC! The eCommerce Industry in India has already adopted Social, Mobile, Analytics and Cloud (SMAC) in a big way and even the smaller players are well aware of their massive benefits. In fact today these have become a necessity to stay competitive and some of the innovations are coming from the smaller players.
From February 17-20, I left the frigid east coast to visit Palm Springs for eTail West, the premier online retail conference attended by many eCommerce innovators. I have been attending this event for many years and I was glad that it was once again in Palm Springs - not just because of the great weather and palm trees but it is where my mind associated with the event and the
In our last blog post, we discussed aesthetics, and online and mobile merchant site responsiveness. Here is the second and final half of our installment: Did the site make as much revenue as it could have?
Part 1 of a 2-Part Blog Series The peak holiday online shopping season is in full-force now. Most eCommerce merchants spent months preparing their sites for an onslaught of the web traffic they both hope for - and fear, depending on their role in the organization. If you are in business management (i.e., CIO, CMO or VP of Ecommerce) you'll want to encourage as much traffic as possible to
While eCommerce certainly continued to grow year-over-year this holiday season, reports about growth numbers are a mixed bag, depending on who you ask. One thing is for certain, though: Mobile commerce hit its stride this year.
And so it has begun. Thanksgiving and the busiest days of the holiday shopping season are upon us - and that means massive online traffic growth. Last year at this time, Akamai's Lorenz Jakober reviewed ecommerce and holiday spending predictions, and hypothesized that our Akamai Retail Net Usage Index (NUI) could top 10 million page views per minute during the 2013 Black Friday and Cyber Monday weekend, and he
You've spent countless hours readying your eCommerce site for the holiday season. It's time to sit back, sip some eggnog and watch the traffic roll in, right? Wrong. The holidays are the perfect time to analyze your shoppers' movements and learn how to optimize for better user experiences in 2015.
Another eTail West in the Books I look forward to the eTail West Conference every year as a chance to spend time with our industry peers, stay up to date with best practices, and learn about emerging opportunities and technologies in the online retail community. I was inspired by the conference as a whole and impressed with the caliber of attendees and valuable information shared by over 200 retailer speakers. The