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Do you believe in Serendipity?

In December 2016, after a month of mountain bike racing and touring in Nepal, I commenced the Executive Program in General Management at MIT. The first term was at Sloan School of Management in Cambridge and for the first time in my life, I finally could relate to studying. In fact, I was even enjoying it! One of the many practical subjects was "How Companies Become Platform Leaders" by Professor Pierre Azoulay with references to MIT alum companies like Dropbox; and a fascinating case study on Akamai, the brainchild of Dr. Tom Leighton and Danny Lewin which grew to become the world's largest cloud delivery platform today.

Your customers are unique and they all expect fast, secure, personalized digital experiences. They are spread across the world, in regions of varying network connectivity, utilize a plethora of devices and screen sizes - making it challenging to deliver your experiences.

By delivering 95 Exabytes of data over billions of devices every year, Akamai provides the world's largest and most trusted cloud delivery platform that empowers you to provide fast, secure, scalable and reliable experiences. It is the only platform that seamlessly integrates web and mobile performance, cloud security, enterprise access and video delivery solutions helping you deliver consistent superior experiences no matter where the customers are and what device they are using.

Gaining new customers and retaining existing ones is at the core of every business. In the past few years, two major trends have emerged in this drive towards customer centricity

  • To meet the ever increasing customer demands, most modern digital applications leverage microservice architecture to achieve scalability, agility and reduce time to market. These are ideal for DevOps teams that need continuous deployment workflows. But all this comes at a price, as it increases the complexity of these applications.
  • Many companies are adopting public cloud platforms for their growing infrastructure needs for cost efficiency, agility, scalability and global distribution to serve their customers more easily. But cloud adoption has its own challenges. As you move applications and workloads to the cloud, there must be thoughtful consideration for what supporting services to keep on-premises, what to take with you, and what to replace entirely with a cloud service.

Online viewers of former FBI Director James Comey's live testimony last week generated a massive peak of 2.5 Tbps of live streaming video traffic on the Akamai platform, despite the hearing occurring in the middle of the work week, in the middle of the work day.

The State of the Internet Report is growing up - with this issue, it enters its tenth year of publication.  Over time, it has matured in many ways, including its length, design, and the content it includes.  Looking back at that first issue (all 17 pages of it), for the first quarter of 2008, we find that the report covered:

Reaching toward universal TLS SNI

The past few years have seen a dramatic increase in client support for TLS SNI (a technology standard that makes HTTPS much more scaleable). While early 2014 saw fewer than 85% of HTTPS requests being sent by clients supporting TLS SNI, many Akamai customers today now see client TLS SNI usage exceeding 99%. This shift means that deploying SNI-only Web sites is now increasingly viable, with 31% of the Alexa top-100k hostnames with valid certificates for HTTPS only presenting those certificates when TLS SNI is sent by clients.

There is no inside...

I recently spent time with Joe DeFelice. Joe is a Sr. Director Enterprise Security & Infrastructure Engineering here at Akamai. He is responsible for IT risk and security, Akamai infrastructure architecture and engineering (network, voice, video, platform, messaging, etc.), as well as our Akamai On Akamai initiative, which is a program built around sipping our own champagne or how we can best utilize Akamai products in the enterprise.

Many customers ask Akamai about Disaster Recovery testing and Business Continuity planning as a part of their due diligence or risk management process. Customers expect to see a governance document maintained by a central authority, a list of systems with Recovery Point Objectives (RPO), Recovery Time Objectives (RTO), and a documented testing plan that is enacted quarterly or annually. Akamai reframes these questions to better match our approach to continuity and recovery, all of which we include under the umbrella of "resilience."

Count me among the tech pundits who got last night wrong. I predicted to my colleagues that peak traffic on election night here in the U.S. wouldn't beat the debates. Boy was I wrong!

We've been tracking peak traffic and peak concurrent viewers across a basket of 16 customers for the debates, election night and early next year, Inauguration Day.

IPv6 at Edge 2016

With the Internet transition from IPv4 to IPv6 now in full-gear, the topic of IPv6 was raised in number of forums at the Akamai Edge conference this week.

In a keynote on Wednesday morning, Ash Kulkarni mentioned how enabling delivery of sites and content over IPv6 by default is one of the ways that Ion 3 helps accelerate mobile performance, aiming to improve the user experience and resulting business metrics.

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