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Recently by Lelah Manz

Lelah Manz

Lelah Manz

November 13, 2012 12:21 PM

Let the Holiday Shopping Season Begin

And so it begins! In the US, we can now expect the Holiday carols to beam through every store audio system and the early bird holiday sales to begin in full force. Akamai's Commerce team has been hard at work these last 9 months, side by side with many of our global Commerce customers preparing for another online holiday shopping season. As we inch closer to various online holiday shopping-related

Lelah Manz

Lelah Manz

June 7, 2012 10:48 AM

Why the Internet Doesn't Always Work

A primer for Controlling the Challenges of InternetThis coming week thousands of us who focus on ecommerce - both as online retailers and technology providers alike - will be converging in Chicago at IRCE's 2012 event.  Teaming up with Kevin Diamond, the CTO of Hautelook, I am looking forward to the opportunity to talk about the challenges of doing business over the Internet.  Hautelook is an excellent example of a

Lelah Manz

Lelah Manz

June 6, 2012 8:00 AM

How Does Motorcycle Superstore Rev Up Their Online S ...

Ranked #186 on the Internet Retailer Top 500 list, Motorcycle Superstore is a leading online retailer in the motorcycle and powersports industry. Check out this video to hear directly from Jason Miller, Vice President of Technology, on how the company accelerates their eCommerce business to get the best performance for its customers.  As Motorcycle Superstore's eCommerce business grows, a fast, secure and seamless site for customers is critical. From content

Lelah Manz

Lelah Manz

May 25, 2012 12:29 PM

Reinvention of the Retail Store - A Case for the Clo ...

Online gains increase pressure on Store ReinventionReturning from the MICROS User Conference, after speaking on the imperative of the Cloud in Retail, I find myself hopeful - even enthusiastic - for the future of stores.After the release of ComScore's ecommerce growth metrics last week, this may be a surprise. 17% growth in Q1 in the ecommerce channel is clear evidence that online channel growth is accelerating at the expense of

Lelah Manz

Lelah Manz

March 5, 2012 5:11 PM

Confronting the Challenges & Opportunities of YouCom ...

At eTail last week, one dominant theme continued to challenge retailers and vendors alike: how to create rich, engaging and consistent experiences across all customer touchpoints.  And how to ensure those experiences flip the focus to the customer, versus products, brands or channels.We are truly in the era of YouCommerce and the new shopping experience must be where the shopper is, and with the full context of what they've told

Lelah Manz

Lelah Manz

February 27, 2012 10:36 PM

eTail 2012: Challenges of the Hyperconnected Shopper

As I fly into Palm Springs for my fourth trip to eTail West, I am growing more excited about the week ahead. I'm thrilled to be meeting up with the best of the Akamai team's Internet and industry experts - from Marilee Rhodes in California to Laurie Findeisen in New York - and the agenda is packed with great speakers and content. We're also launching two new products: Mobile Accelerator

Lelah Manz

Lelah Manz

December 21, 2011 1:05 PM

Free Shipping Day Culminates Week of Flat Traffic Gr ...

The Holiday Season kicked off with very strong indications of growth.  The Akamai Retail Usage Index peaked on Thanksgiving Day (as illustrated in our newly released Holiday Shopping infographic), with retail traffic up 70% year over year, and overall page view volume throughout the Thanksgiving shopping weekend up 33% overall.  Revenue growth for those same periods was also strong - with growth reported in the mid-twenties for Black Friday and

Lelah Manz

Lelah Manz

November 30, 2011 4:39 PM

A Holiday Reminder that eCommerce Drives more than O ...

Traffic Patterns Underscore the Emergence of the OmniChannel ShopperI haven't held a single conversation with a retailer in the last year that hasn't touched in some way on the subject of OmniChannel (or MultiChannel, or AgileCommerce ...)  We now understand that shoppers do not singularly interact with your website, or with your store, or with your brand page on Facebook, or with your mobile app.  The journey of a customer

Lelah Manz

Lelah Manz

November 29, 2011 1:45 PM

Cyber Monday Traffic Grows 28% Despite Late Day Wani ...

Cyber Monday wraps up just behind Black Friday and ThanksgivingAnd that's a wrap for Cyber Monday.  As predicted, we peaked just before 9:00 PM EST with both the east coast and west coast online in the evening, and 28% year over year growth.  However we failed to predict that Thanksgiving would still hold the highest peak traffic rate of the weekend at 1.9M pv/min, Black Friday would drive more traffic