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Recently by John Arledge
Seeing opportunities as residential internet services have been transformed into business internet services, ISPs and Mobile Network Operators (MNOs) are making moves to use the power of their networks to protect customers. As they progress through the decision and deployment cycles, we often get questions about Best Practices for service delivery. This blog post summarizes the insights we've gained working with dozens of customers around the world.
DNS and security have had a long and tangled relationship. The DNS has always been an attractive target since it's a network leverage point. At DNS OARC 30 in Bangkok in 2019, Akamai's Ralf Weber did a presentation called DNS Security: Past, Present, and Future (It's Not Easy) covering numerous DNS security issues that have arisen over the years. Various forms of DNS-DDoS were a recurring theme in the presentation.
The increasingly digital consumer lifestyle, fueled by explosive growth in the use of the internet, mobile technologies and social media, has given rise to the empowered customer. With access to more information, choices, and opportunities, consumers across all industries are in a position to demand not only what they want, but also where and how they want it.
In his latest white paper, "Innovation in Communication Services: Breaking with the Past without Waiting for the Future," Patrick Donegan of Heavy Reading discusses a key aspect of digital transformation: the ability to offer innovative services that enhance the subscriber experience. More specifically, he discusses the need for personalized services--as well as why DNS technology is an ideal way to achieve personalization in new service offerings.