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Forrester Research recognizes Janrain (now Akamai) as a leader in new CIAM report

We've always said that your digital identity is the most important thing you own. Now more than ever, with the Internet of Things expanding at a breakneck pace and with new online consumer-centric compliance demands increasing worldwide, multinational corporations need to be able to securely manage their customers' identities. Enterprises have a golden opportunity to create more targeted, data-driven customer engagement strategies and drive long-lasting brand loyalty through a new level of trust. That's what makes our work in the Customer Identity and Access Management (CIAM) space so exciting.

As the pioneer of the CIAM category, we're proud to say we've been recognized as a CIAM leader by one of the most respected names in the business: Forrester Research.

Janrain (Now Akamai) One of Two Providers to "Lead the Pack"

In the independent analyst's recent report, "The Forrester Wave™: Customer Identity and Access Management Q2'17," Janrain was named a leader in CIAM -- not only in terms of our industry-leading solution, but also our forward-thinking strategy. To be recognized by one of the most esteemed analysts speaks volumes for the progress we've made and the work we're doing to drive CIAM technology forward for our clients.

Forrester Research lauded Janrain's history (now Akamai) as the pioneer and innovator of CIAM solutions (establishing the CIAM category starting as early as 1997 when founder Larry Drebes conceived of social login while at Yahoo), and recognized Janrain's (now Akamai's) commitment to developing an enterprise-class identity cloud platform that addresses the  identity management needs of Global 1000 clients. Simply put, if you need an all-in-one CIAM solution that scales across complex enterprise-level environments, Akamai is your only true option.

Many of Our Platform's Greatest Strengths Received the Highest Possible Score From Forrester Research, Including:

  • Analytics - An absolute must-have for today's brand marketers and security leaders looking to drive customer engagement and brand loyalty with more targeted messaging and contextual touch points, while addressing the need to protect consumer identities.

  • Privacy Controls - We help our clients stay one step ahead of ever-changing data privacy laws and ensure that they are 100% compliant with the latest regulations like the EU General Data Protection Regulation (GDPR).

  • Social Registration and Login - Remove any obstacle for customer engagement by linking with consumers' existing social network accounts with one easy click of a button. As the inventor of social registration and login, no one matches us in this capability.

  • Integration and APIs - We integrate with the most widely used third-party platforms, as well as legacy applications and systems, guaranteeing total cohesion and data access. This includes application integration with the leading CMS platforms and mobile operating systems; integration with leading marketing clouds; with enterprise data warehouses and data lakes; and security information and event management systems.

Forrester Research analysts were also impressed by our CIAM strategy and wide global footprint, giving us the highest possible score in both of those categories. It's not hard to guess why: with over 2,100 global brands as clients, and more than 1.5 billion identities reached, Akamai has no peer when it comes to our global footprint. We received top scores for our partner ecosystem and vision, as well as vertical and geography coverage.

Of course, you don't become a leader in CIAM by neglecting security. Forrester Research recognized our steadfast commitment in this area, noting the many security certifications we've earned over the years, in particular Privacy Shield and SOC2 Type II. But, our security resume doesn't stop there, as we've also obtained the CSA Security, Trust & Assurance Registry (STAR) Level 2, HIPAA/HITECH Security Rule and ISO/IEC 27001:2013 certifications, among many others. Our platform will also be PCI-compliant in the very near future, further addressing our clients' data privacy and security concerns across missions-critical use cases.

The Future of CIAM Looks Bright

Those high marks and words of praise validate our place in the upper echelon of CIAM providers today. Our early work in the field and our continued dedication to providing our clients with the tools they need to execute on every facet of their identity and data management needs has culminated in our comprehensive Akamai Identity Cloud.

It's an exciting time to be in the CIAM business -- identity and access management started with employee identities, expanded to include partners, then end-customers, and now things. This means addressing digital identity needs at scale.

We love what we do, and look forward to defining the future, continually looking for opportunities to guide our clients with their identity-related strategies. That's what leaders do.