Akamai Diversity

The Akamai Blog

eTail West: Post Show Report

Another eTail West in the Books 

I look forward to the eTail West Conference every year as a chance to spend time with our industry peers, stay up to date with best practices, and learn about emerging opportunities and technologies in the online retail community. I was inspired by the conference as a whole and impressed with the caliber of attendees and valuable information shared by over 200 retailer speakers. The event's focus on quality was clear both in terms of attendance and speaker representation.
Content and Community

If you missed the show, the themes of Omni Channel, innovation and growth were front and center throughout the week. Here are some of the hot topics that were featured prominently:
  • Mobile and Responsive Web Design
  • Delivering value with Social Media
  • Embracing customer centricity in a Big Data world
  • Raising the bar on same day shipping & customer service
  • The marketplace debate: could participation help or hurt brands?
  • Integration of digital and in-store to create Omni Channel experiences
  • Driving innovation today and in the future
...and the convergence of many of these.

Of course, our own Mike Afergan, SVP and GM, Web Experience Business Unit, shared his keynote presentation on Improving the Quality and Security of Omni Channel Digital Experiences. Read about it in the eTail Blog!

If you're interested in a discussion on the topics and trends above, we'd be happy to talk in more detail and hear what's top of mind for your business.

Lastly, thanks to our guests for attending and participating in our networking events, dinner and strategic discussions in San Antonio. We enjoyed seeing every one of you and look forward to meeting up again at the next conference!